The 5 golden security rules

Treat your voucher like cash

Flexepin is a pre-paid cash voucher that lets you top up existing accounts and shop online without a credit or debit card. Because no personal or financial information is requested or saved online, the risk of online fraud is lower. Buy vouchers online and at physical locations around the world through our trusted retailers, then use them on thousands of websites.

Unsure about anything involving Flexepin voucher purchasing or redemption, or seen something suspicious? Don't hesitate. Contact the Flexepin Customer Support team before you proceed. We're here to help.

Scammers set up fake websites that look real. Always check the website address, and use our Check Merchant tool before you redeem.

Redeem your voucher only on merchants our team has verified. If a site isn't confirmed as authorised, don't use Flexepin there.

Keep your PIN private. No genuine seller, employer, landlord or official body will ask you to pay with, or read out, a Flexepin PIN.

Once your PIN is used or shared, the value is gone. Store your voucher somewhere safe, and redeem it promptly.

Stay aware

Scammers and fraudsters

We work to educate our customers about known scams in circulation, and to give tips on how to protect yourself.

Check the website URL

Our Check Merchant tool tells you whether a website is authorised to accept Flexepin 16-digit PIN vouchers. Flexepin vouchers should only be redeemed on merchants that our team has verified.

Check the email address

You'll only receive email from our customer support team using customer.support@flexepin.com. We don't use other variations when replying to your queries, and we never ask for your 16-digit PIN. We only ask for the serial number.

If you receive a suspicious email, or the address isn't quite right, please contact us as soon as you can.

Do NOT use Flexepin vouchers on these unauthorised sites

  • https://flexepin.info
  • https://www.best-exchanger.com/
  • www.leboncoin.fr
  • www.paypal.com
  • www.attestation-coupon.info
  • www.kijiji.ca
  • fakeidaustralia.com
  • fakeidcanada.com
  • ca-confirmations.com
  • esso.ca-en-confirmation.com
  • teflonpupz.weebly.com
  • www.gumtree.com.au
  • www.ebay.com
  • flexepin.ca-conveniencestores.co
  • imgur.com/a/zEyRESK
  • escrow.com
  • autotrader.com
  • Ebay Motors
  • Indeed
  • Seek
  • Fruitz Dating app

Known scam emails

  • stores@gasplus.canadiantire.ca
  • contact@ca-confirmations.com
  • spoof@paypal.com
  • customersreview@customersreviewdesk.com
  • request@verification-flexepin.com
  • ebay@motors-item.com

Need a hand?

Our Customer Support Centre replies within 24 hours.

Contact us